Privacy Policy

1. Information We Collect

We may collect personal and order-related information when you contact us, request a quotation, place an order, submit files for printing, or communicate with us for service support.

• Name, mobile number, and email address
• Billing, shipping, or delivery details
• Order specifications, design files, and printing instructions
• Communication records related to customer support or service requests

2. How We Use Your Information

We use the information collected only for legitimate business and service-related purposes, including:

• Processing, managing, and delivering your orders
• Communicating order status, approvals, updates, or service information
• Providing customer support and responding to queries
• Improving our products, services, and customer experience
• Maintaining internal business records and transaction history

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your information may only be shared in limited circumstances where necessary to complete the requested service or where legally required.

• Courier, transport, or delivery partners for order fulfillment
• Service providers assisting with operational or technical support
• Government, legal, or regulatory authorities where disclosure is required by law

4. Data Security

We take reasonable and appropriate measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or loss. While we strive to use commercially acceptable safeguards, no method of online transmission or electronic storage is completely risk-free, and absolute security cannot be guaranteed.

5. Cookies and Website Usage

Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality. These cookies help us understand how users interact with the site so that we can optimize performance and usability. You may disable cookies through your browser settings, although some website features may not function properly as a result.

6. Third-Party Links

Our website may contain links to third-party websites or services for convenience. We do not control and are not responsible for the privacy practices, content, or data handling policies of those third-party platforms. Users are encouraged to review their respective privacy policies before sharing any personal information.

7. Data Retention

We may retain customer and order-related information for as long as necessary to fulfill the purpose for which it was collected, comply with legal or accounting requirements, resolve disputes, maintain business records, and support future service needs.

8. Your Consent

By using our website, submitting your information, placing an order, or availing any of our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We reserve the right to update, revise, or modify this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or operational needs. Updated versions will become effective immediately upon being posted on this page, unless otherwise stated.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us using the details below: